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PSD t? JPG problem


Ahhh, just looked at the details of you screen shot and it showed you Adobe Photoshop version only being 13.0. You need to upgrade to 13.1 (if possible) to be able to support larger pixel dimensions. You will probably avoid a bunch of other PS bugs that were fixed that exist in Version 13.0 as well. Please upgrade to the latest version of CS6 if still possible (Adobe dropped CS6 support recently).

Note when you reinstalled PS, did you go backwards to an earlier version. That would cause more issues as well.
 
Last edited:
thebestcpu said:
Hi Tom

What version of CS6 are you using. You can find this under "About Photoshop"

Prior to CS6 version 13.1 there was a 30,000 pixel limit in either direction even though the JPEG spec allows larger.
With CS6 version 13.1 or higher is supports the full 64K max pixels in either direction.

Also there is a 2G file size limit in Photoshop.

If you exceed either of the above requirements, the options for JPEG will not show (as I understand). There may be other limits as well yet thought the above would be good to start with.

Hope this helps

John Wheeler
Click to expand...

CS6 version 13.0x32
 
Hi Tom

You did not mention the pixel dimensions of your image. As indicated before, there is a 30,000 pixel limit for JPEGs in CS6 ver 13.0. Goes up to 64K pixels in each direction with CS6 ver3.1 Also, Adobe fixed about 100 bugs or so going from 13.0 to 13.1

However, it would also be best to use the 64 bit version of Photoshop and add more memory (8G minimum). Though likely unrelated to your specific issue, I always ran into trouble even in 64 bit mode if I only had 4G of memory, and recently moved from 8G to 16G because 8G was too bogged down with large image sizes.

Your specific issue may be pixel dimension limits yet working with an old buggy version of PS, in 32 bit mode in PS, and very limited RAM, you are begging for continued issues.

Believe it or not this would help forum members help you better as well, because it is not productive for anyone to try and track down problems that have already been fixed of Microsoft or Adobe in more recent version or by track down some bugs that only pop up with very limited hardware (e.g. insufficient memory).

Just a suggestion.
 
What action solved your problem?

If you can please share this so we have something to present to others members encountering the same problem.
 
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