Remove reflective grid in ps cc 3d

[3vangelica]

Hi, I'm having trouble with 3d. My highly reflective (chrome) objects are reflecting a grid. I can't find this grid or how to turn it off. Any help would be appreciated.

Attachments depict what I mean (I made a rudimentary 3d chrome object to show).
I also made a video because it's still difficult to grasp what I mean from the pictures (you can see it here).

Thanks (Hopefully)

 

[3vangelica]

Does anybody even know what this grid is? or if nobody here can help, can somebody point me in the direction of some other resource (community) that might know?

 

[Eggy]

I've never seen this before.
Let's see if we can help you out.
Can you check if you applied a material as IBL?
If yes, reset the IBL.
If not I'll have to look further...

 

[Eggy]

I think I found out what went wrong.
You did choose 'cube wrap' for the 3D, then applied this checkered glossy material (I disabled my 'tips' so I can't tell the right name) to it giving this as result:

 

[3vangelica]

So it's the material that's the problem?
It says 'Chrome' as the material title so I assumed that it was chrome (with a checkerboard just to signify it being reflective).
Thank-you very much for clearing that up. I'll have to find/come up with an alternative material.

Thank-you, Thank-you, Thank-you. This has been driving me nuts for months!

 

[Eggy]

No problem.
When you hover your cursor over the material does it really say 'chrome'?
(I disabled my tips)