Please help!

[tuesday's child]

I have just got back from the Elbow gig and pulled the images off the card. They load up in Bridge but don't have actual picture thumbnails. They are named correctly, ie: IMG_3483.CR2 but they won't open!? Error message says 'Could not complete your request because Photoshop does not recognise this type of file'

I could see them on the back of the camera.

mac users... i did a software update the other day and I noticed that there was an update for ACR. Could it have been something to do with that? And why can't I find ACR in my Applications?

They don't open on my boyfriend's Mac either

 

[tuesday's child]

and now they don't play back on the camera either, argh!!!!

 

[tuesday's child]

17 views and total silence... hmm

 

[Lady Samurai]

I am unfamiliar with that file type .CR2, so I looked it up here:

CR2 File Extension - Open .CR2 files

I have never had this sort of problem either, so I had to research it. I was looking at this forum, and they said to download the Adobe Camera Raw update 2.4. ACR is just a plugin for Photoshop. You may just need to update that plugin.

I hope this helps.