Online Software Purchasing

[CharMetzger]

Does anyone know if Software Value online is a legit place? I purchased a software download for Illustrator CS6 and they were suppose to send me a link to download the program and an activation code. They sent me a link which did not work and I have called them and emailed them and they will not respond. Anyone know about these guys?www.softwarevalue.com? Any information would be most helpful. Don't know if I should start the process to file a claim to get my money back or not.

 

[Inkz]

They seem legit...

But did you read the return policy before purchase?

http://prntscr.com/18spmg

[url]http://softwarevalue.com/index.php?route=information/information&information_id=8
[/URL]

 

[inkpad.t]

How did you pay?.. if by credit card you should be covered by that if this dos turn out to be a scam... if by Paypal or some other equivalent make a complaint with them..

Just keep trying the site... there's also a phone No's on there and other ways to contact them. You might also want to contact Adobe to ask if they are one of their partners allowed to sell Adobe products in the first place.

 

[inkpad.t]

Ref the link they sent you to download... some sites have a time out/limit on the link to prevent multiple downloads and theft, or 1 to 2 attempts to download...

If this is the case and your link had expired you probably won't be able to do anything. But again keep trying.