Oil Paint Filter greyed out

[tmaugham]

Running on a PC with Windows 7 64-bit, the oil paint screen is greyed out but if I click on ok the filter is applied to the image. See the attached scren. This was working fine until about a week ago. Any ideas anyone?

TIA,
Tom

 

[IamSam]

Try resetting Photoshops preferences.

Start Photoshop and immediately hold down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS X).

Then, click Yes to the message that reads, "Delete the Adobe Photoshop Settings file?"

 

[tmaugham]

Thanks but tried this to no avail....

 

[Hoogle]

goto image > mode and make sure you have RGB and 8 bit selected

 

[tmaugham]

Thanks but that's okay too...

 

[gedstar]

Just a thought but you could check to make sure OpenCL is enabled


Also make sure you have the latest Graphics Driver installed from the manufacturers website and you could try logging onto the PC with a different user account to see if it's an issue with your current profile
http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-vista-7/

 

[tmaugham]

Thanks for the reply. Yes, opencl is enabled, the driver is the latest and there is only one user account. A very strange situation....

 

[gedstar]

Try creating a new user account and logging in with that account and then check PS, the link I provided will show you how to create a new logon account!

 

[tmaugham]

Okay thanks, I'll give it a try....