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Need help with .JPG settings for photolab printing


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mikecan74

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Hi, I have designed a birthday invitation and have exported it to .jpg format for photo lab printing. It is sized at 4x6. The problem is when it is printed I am loosing 1/4 off the 6" and 1/8 off the 4" resulting in text being cropped off. I'm not sure if this has anything to do with aspect ratio or not. Can someone post ideal settings that might help me avoid this problem. The only thing that I've been able to think of is reducing my print size by 1/4 and adding a border that would essentially be cropped off rather than my work. Any help would be appreciated.. Thanks
 
Did you try calling the photolab and asking them about the dimensions? That shouldn't be happening if your file is 4" x 6" as photos print borderless, so you are not supposed to have to worry about adding a border or bleed. When you open the jpeg in photoshop and check "Image>Image Size" what are the values and resolution?
 
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