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HELP! Photoshop cs5 keeps CRASHING!!!


M

MissMadHoney

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I have NEVER had an issue like this before. As soon as I open an image the program shuts down!( Of course, I have a backlog of work that is all due ASAP and I can't do ANYTHING!!!

If there are any kind souls that can understand what this crash report is telling me and how to fix, I would be greatly appreciative! Thanks in advance for your time and attention.

(Apparently, I can not post the report here. It's too long)


Process: Adobe Photoshop CS5 [387]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103) (12.0)
Code Type: X86-64 (Native)
Parent Process: launchd [120]


Date/Time: 2012-02-02 13:52:48.844 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6


Interval Since Last Report: 191702 sec
Crashes Since Last Report: 16
Per-App Interval Since Last Report: 1623919 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: B6E5AF23-767F-46F6-89E4-58898EF36A9A


Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000088
Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...rer X Pro for Photoshop CS5 0x0000000173867ef6 FEXLanguageMgr::FEXLanguageMgr() + 58
1 ...rer X Pro for Photoshop CS5 0x0000000173867feb FEXLanguageMgr::getLanguageMgr() + 47
2 ...rer X Pro for Photoshop CS5 0x0000000173846398 FontExplorerXPlugin::Notify(unsigned long, _ADsc*, long, void*) + 176
3 ...rer X Pro for Photoshop CS5 0x0000000173845766 AutoPluginMain + 484
4 com.adobe.Photoshop 0x00000001006fe2c3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4331399
5 com.adobe.Photoshop 0x0000000100278000 0x100000000 + 2588672
6 com.adobe.Photoshop 0x000000010027817d 0x100000000 + 2589053
7 com.adobe.Photoshop 0x0000000100071d74 0x100000000 + 466292
8 com.adobe.Photoshop 0x000000010006716f 0x100000000 + 422255
9 com.adobe.Photoshop 0x0000000100067232 0x100000000 + 422450
10 com.adobe.Photoshop 0x000000010024fb1b 0x100000000 + 2423579
11 com.adobe.Photoshop 0x000000010027910b 0x100000000 + 2593035
12 ...rer X Pro for Photoshop CS5 0x0000000173845542 FindListenerListEnd() + 162
13 com.adobe.Photoshop 0x000000010024b057 0x100000000 + 2404439
14 com.adobe.Photoshop 0x0000000100071d74 0x100000000 + 466292
15 com.adobe.Photoshop 0x000000010006716f 0x100000000 + 422255
16 com.adobe.Photoshop 0x0000000100067232 0x100000000 + 422450
17 com.adobe.Photoshop 0x00000001012ee27b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848703
18 com.apple.Foundation 0x00007fff880e4bc5 __NSFireTimer + 114
19 com.apple.CoreFoundation 0x00007fff8a5dfbb8 __CFRunLoopRun + 6488
20 com.apple.CoreFoundation 0x00007fff8a5ddd8f CFRunLoopRunSpecific + 575
21 com.apple.HIToolbox 0x00007fff8897c7ee RunCurrentEventLoopInMode + 333
22 com.apple.HIToolbox 0x00007fff8897c5f3 ReceiveNextEventCommon + 310
23 com.apple.HIToolbox 0x00007fff8897c4ac BlockUntilNextEventMatchingListInMode + 59
24 com.apple.AppKit 0x00007fff8201deb2 _DPSNextEvent + 708
25 com.apple.AppKit 0x00007fff8201d801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
26 com.apple.AppKit 0x00007fff81fe368f -[NSApplication run] + 395
27 com.adobe.Photoshop 0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
28 com.adobe.Photoshop 0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
29 com.adobe.Photoshop 0x0000000100068e82 0x100000000 + 429698
30 com.adobe.Photoshop 0x0000000100238308 0x100000000 + 2327304
31 com.adobe.Photoshop 0x00000001002383a7 0x100000000 + 2327463
32 com.adobe.Photoshop 0x0000000100002ea4 0x100000000 + 11940





Model: MacBookPro6,1, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.57f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 5
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3
 

Attachments

I did try that already. as well as checking all my fonts... looks like I can create a new file with no problems. but opening an existing file crashes photoshop instantly.
 
I wouldnt have thought it was a graphics card issue but we can try
open up this image and go to filter > distort > twirl and move the slider either fully to the left or right and press ok and then keep pressing control (command on your mac I believe) and F so it repeats the filter if you can do it 10 times shouldnt be the graphics card. My guess is it is your ram that is damaged do you have any other high ram draining applications like after effects or something you getting the same problem with.

Untitled-1.png

Ps I was not online just came on from email notification of a pm lol
 
Just opened your full report are you running a program called font forge or any kind of font manager plugin linked to photoshop or your font folder that could be the issue if so try reinstalling it with latest updates
 
no issues with this file or duplicating the effect, got to 40 with no problem. so it's not my graphics card.

I use the entire CS5 Master Suite and have had no problems ,besides a little lag, with any of them.
 
All I use now is the FontBook that came on board but I had downloaded a couple different font editor programs. Just recently dumped them all, think that might the issue?
 
I think that is the problem everytime photoshop loads it scans the default font folder and each manager will create registry keys so I am guessing it is confusing photoshop. I cant reccomend a good registry cleaner for mac but if you google and clean up your registry files making sure all font managers are uninstalled you should fix the problem
 
MissMadHoney said:
I have NEVER had an issue like this before. As soon as I open an image the program shuts down!( Of course, I have a backlog of work that is all due ASAP and I can't do ANYTHING!!!

If there are any kind souls that can understand what this crash report is telling me and how to fix, I would be greatly appreciative! Thanks in advance for your time and attention.

(Apparently, I can not post the report here. It's too long)
Click to expand...
 
I realize I'm responding to an old post, but those experiencing the same problem would benefit from some fix options.
1. Reset Photoshop preferences: Start Photoshop and immediately press Shift+Option+Command (Control on PC). A confirmation box will open; click Yes. Any preferences you had set before will be gone, and you'll need to set them again.
2. Purge: In Photoshop, go to Edit > Purge. If Purge is grayed out, open a file and copy something. In the Purge menu, choose All. NOTE: If you're actively working on the file, you'll lose all un-dos.
3. Font conflicts can crash Photoshop. See Adobe's instructions to fix: helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html. (Paste link into browser-I'm new so I can't post links.) I never had Photoshop crash until I had a multi-language project and installed about 50 foreign language fonts (which I downloaded willy-nilly from free sources all over the Web).
Hope this helps!
 
restore your computer to an earlier time , i also use a registry clean up program that has fixed all my program or computer issues for the last 8 years , never had to take my computer to a shop , you get three computers and 24 hour remote support , unbelievable that they fix your computer while you watch remotely , anyway i wont post the program here if you want to know the name pm me and ill give you details , the best thing i ever done on my computer
 
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