whitneywoot
New Member
- Messages
- 2
- Likes
- 2
Hello Friends! I have been stumped and I'm about to lose my mind. I've been searching threads for days and trying so many things, but nothing has worked yet.
I can open Photoshop (CS5 Extended v12.0.4 running on OS X Yosemite 10.10.4) and start a new project, or open jpegs, and work with it just fine for hours. I save it, come back to it the next day, and when opening the file photoshop crashes. Every time it's almost done loading, or seems to be loaded, and then crash! I can't get the files open, I can't keep working, I've even restarted projects from scratch thinking there was something wrong with that file. But it doesn't matter the .psd file, made with this exact program on this computer or not, it crashes. These are files that I know are good, are small (like 24.5mb) and still working and functioning on other machines. Anyone know what's happening? I've attached the crash report as well, for anyone who can understand what it's saying.
I've uninstalled a troublesome font keeper (should I uninstall all of them?), I've reset preferences, things are all up to date as far as I can tell, scratch disks/RAM/performance settings have been adjusted, over 700gb of space on my hard drive, I've renamed files, tried opening other photoshop formats like .psb, its not linked to adobe drive... What more can I do to try and fix this? I would have tried uninstalling and reinstalling already, but I can't for the life of me find the install software...so am I screwed and just have to purchase it again?
Thank you for any advice and help!
I can open Photoshop (CS5 Extended v12.0.4 running on OS X Yosemite 10.10.4) and start a new project, or open jpegs, and work with it just fine for hours. I save it, come back to it the next day, and when opening the file photoshop crashes. Every time it's almost done loading, or seems to be loaded, and then crash! I can't get the files open, I can't keep working, I've even restarted projects from scratch thinking there was something wrong with that file. But it doesn't matter the .psd file, made with this exact program on this computer or not, it crashes. These are files that I know are good, are small (like 24.5mb) and still working and functioning on other machines. Anyone know what's happening? I've attached the crash report as well, for anyone who can understand what it's saying.
I've uninstalled a troublesome font keeper (should I uninstall all of them?), I've reset preferences, things are all up to date as far as I can tell, scratch disks/RAM/performance settings have been adjusted, over 700gb of space on my hard drive, I've renamed files, tried opening other photoshop formats like .psb, its not linked to adobe drive... What more can I do to try and fix this? I would have tried uninstalling and reinstalling already, but I can't for the life of me find the install software...so am I screwed and just have to purchase it again?
Thank you for any advice and help!
