Cropping disabled by scratch disks — cs5 on W7

[ajarvis30]

Hi everyone,

I'm running Photoshop CS5 on Windows 7; my issue is that anytime I try to crop an image (and this is the only command that causes the issue as far as I can tell) it fails and a popup tells me that PS "Could not complete your request because the scratch disks are full." The only issue is that my scratch disks aren't full. Here's the deets-

System:
Windows 7 Pro
RAM: 16.0 GB
System: 64-bit

PS Memory Usage:
Available RAM: 14685 MB
Ideal Range: 8076-10573 MB
Let Photoshop Use: 9251 MB (63%) <and I've jack this way up and way down to no effect

PS Scratch Disks:
1. C:\ Free Space: 36.27 GB

I've rebooted, defragmented, run Disk Cleanup, tried cropping file types and sizes ranging from 50 MB .psd down to 2 MB .jpeg, searched my system for unwanted ~PST temp files (there were none—this issue began randomly, not the result of a crash) and still the issue persists. Googling has turned up nothing helpful. I'm stumped, any advice would be greatly appreciated.

Thanks,
Jarvis

 

[ALB68]

Strange but true...Have you tried deleting your Photoshop Preferences ? Works wonders sometimes.
https://forums.adobe.com/thread/375776

 

[ajarvis30]

That's the trick! How bizarre.
Thanks, Larry. I'll be adding this to my arsenal.

 

[ALB68]

That's the trick! How bizarre.
Thanks, Larry. I'll be adding this to my arsenal.

Yep. Like I said.."strange but true" Glad it worked for you. (it doesn't cure ALL ills though)