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Cant see image unless I enlarge the photo


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I am pretty new to photoshop - I am currently working out of CS5 and every time I open an image I get that checkboard background over the image unless I view actual pixels or zoom into the photo - I can see the thumbnail of the image in the layers panel but the image itself will not show without zooming in - does anyone know how to fix this??View attachment Cant see image.doc
 
What's in the Microsoft Word doc you attached?

Does the image in question have transparent areas? What is the layer opacity set to?
 
The attachment is a screenshot of what I am seeing when I open the image - the opacity is set to 100% and it happens as soon as I open the image - as the background image - even when I change the image to a layer rather than the background layer it still does the same thing - you can see it in the attached doc...
 
Is this happening with one image only, or any image you try and open in Photoshop?

Here's the image from the word doc:

eHzc0.png
 
What is the source of the image"s" Eg web, digital camera?
What are the file type"s" Eg .jpg .gif .png?
Or dose it happen with any image at all you try and open?

This sounds like a graphic card driver issue try up dating them,

Try seting the "Cache Levels" setting up a few notches if at 4 to about 6-10 under Edit/Preferences/performance/Histery&Cache if this dose not help reset to default 4

Try also turning on/off "Enable OpenGL Drawing" settings under Edit/Preferences/performance/GPU settings
set the Mode in "advanced" to Basic or Normal.

"You need to restart photoshop for GPU settings to take affect (At least open a new document after changing them it will not effect your current open document's)"

Also make sure you are running the latest update for cs5

Hope this helps let us know if it dose or dose not :)
 
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Yea I was thinking the same thing. If it happens with every file and not just one, update your video card drivers.

If it's only one file then you are welcome to post it here and we can take a look.
 
yes this is happening with any image i open

How do I update my video card drivers?

I will try the other things ultiman posted later this evening and let you guys know if it works! Thanks alot for your help.
 
first you need to find out what graphics card you have.
you can find this out inside of photoshop if opengl drawing is on
under" Edit/Preferences/performance/GPU " settings you will see a manufacturer and model name go to that company's website they will have a drivers section u can download from

if you have troubles finding it just let us know what the craphics card is and we will direct you to the appropriate website.

the graphics card information u need to get is located in this picture
craphics card.jpg

You can also find it inside of windows

  1. Go to your Desktop;
  2. Right click on your background and click Properties;
  3. Click on Settings and look under "Display" - it should state your graphic card model.
following is a pic of the second method

craphicscard2.jpg


Im running XP so it may look diferent to you
 
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Ok I will check it this evening when I get home - I am running off windows 7... but I am sure I can find it. I am pretty savvy.
 
The photo source is a digital camera and the file type is JPG File (.JPG) the cache is set to 4 - I am changing it to 6... the "Enable OpenGL Drawing" is on - I went into advanced settings and it is set to Normal...same thing :(

The video card that it is using is NVIDIA Corporation - GeForce 6150SE nForce 430/PCI/SSE2
 
I changed the GPU Settings in advance to basic and it does show the image but its much smaller... is that ok?
 
Yea grab the latest Geforce 6000 series driver from Nvidia's website and I have a feeling your problem will go away.
 
I've seen quite a few post about video problems and PS5.
In most cases updating the driver or turning off OpenGL Drawing was the solution.
Let us know how you make out on this.
Steve
 

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