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I'm on virgin, and I find them terrible. their payment plan doesn't for some reason include basic maintenance or repairs, their customer service is terrible, and their connection drops out and slows down regularly. when you complain, suddenly your internet magically speeds up again and they blame it on you.

I've asked them about 6 times in the past 6 months to provide a new router as the current one is about 8 years old now, and it locks up more times than i care for.  have they done it? no... it makes me wonder what the hell the £30 a month is going on. especially when they are happy to refund it, but they aren't happy to spend half of that posting a new bloody router out to us!

Sky in my area is bad, but reliably bad, at least it maintains a 1 megabit download speed.

ugh, i've become very angry in my old age. but virgin really do wind me up.